Payment Processing Terms

This policy governs the payment procedures and data handling protocols for wovendinepad (www.wovendinepad.com), operated by FRANKLY COTTON LIMITED, a registered entity in New Zealand. These terms are established to comply with the legal frameworks of New Zealand and the applicable European regulations.

1. Payment Methods and Processor All financial transactions conducted on this website are handled by Stripe, acting strictly in the capacity of our designated payment processor. Customers are not required to hold, register, or log into a Stripe account to complete a purchase. We accept major credit and debit cards, including Visa, Mastercard, and American Express, alongside Apple Pay, Google Pay, and selected electronic payment methods.

2. Billing Descriptor To ensure clarity for our customers, all approved transactions will appear on your financial statements under our registered company name: FRANKLY COTTON LIMITED.

3. Transaction Monitoring To maintain financial integrity and mitigate processing risks, Stripe routinely conducts transaction assessments and monitors for abnormal activity. In the event of an unusual transaction pattern, standard review processes may be initiated to protect the interests of all involved parties and maintain operational compliance.

4. Data Protection and Privacy Compliance FRANKLY COTTON LIMITED strictly adheres to the data protection regulations of New Zealand and the European General Data Protection Regulation (GDPR). Sensitive payment details are encrypted and transmitted directly to the payment processor; our internal servers do not process or retain your full payment information.

Furthermore, our website operates on a strict consent-based Cookie mechanism. We will only deploy non-essential tracking Cookies if you explicitly click the “Accept” button on our Cookie banner. For comprehensive information regarding your data rights and our data handling practices, please consult our dedicated Privacy Policy.

5. Order Fulfilment Timeline Upon the successful processing of your payment, the transaction is finalised. The subsequent preparation and dispatch of your goods will proceed strictly in accordance with the timelines set out in our Shipping Policy.

6. Contact and Enquiries For any payment-related enquiries, please contact our administrative team. We aim to respond to all correspondence within 24 to 48 hours.

• Company Name: FRANKLY COTTON LIMITED
• Registration Numbers: 9342492 / 9429052844157
• Email: cotton@wovendinepad.com
• Phone: +64 274728796
• Registered & Warehouse Address: 9B Polygon Road, St Heliers, Auckland 1071, New Zealand