Cookie Policy

This Cookie Policy explains how FRANKLY COTTON LIMITED (“we”, “us”, or “our”) uses cookies and similar tracking methods on our website, www.wovendinepad.com (the “Website”). This policy is structured to comply with applicable data protection regulations in New Zealand and the European Union, including the General Data Protection Regulation (GDPR) and the ePrivacy Directive.

1. Consent and Our Cookie Banner
   We respect your privacy and your right to choose. When you first visit our Website, you will encounter a Cookie banner that allows you to manage your preferences. We will only use non-essential cookies if you explicitly provide your consent by clicking the “Accept” button on our Cookie banner.

Strictly necessary cookies, which are required for the fundamental operation of the Website (such as adding pure cotton woven placemats to your shopping cart), do not require consent under European law. However, all other categories of cookies are entirely optional and remain inactive unless you choose to accept them.

2. What Are Cookies?
   Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help the Website function properly, recognise your device during future visits, and provide a tailored browsing experience.
3. Types of Cookies We Use and Retention Periods
   In accordance with European and New Zealand privacy standards, we limit the retention times of our cookies to ensure your data is not held longer than necessary. We utilise the following categories of cookies:

Strictly Necessary Cookies
These cookies are essential for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

Retention Period: These are predominantly session cookies, meaning they expire when you close your browser. Some necessary configuration cookies may remain on your device for up to 24 hours.

Analytical and Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us know which pages are the most and least popular and see how visitors move around the site. These are only activated if you click “Accept” on our Cookie banner.

Retention Period: Up to 13 months from the date of your consent. After this period, they will automatically expire, and we will request your consent again.

Functionality Cookies
These cookies enable the Website to provide enhanced functionality and personalisation, such as remembering your region or language preferences. They may be set by us or by third-party providers whose services we have added to our pages. These are only activated if you click “Accept” on our Cookie banner.

Retention Period: Up to 12 months from the date of your consent.

4. Third-Party Cookies
   In some cases, we use cookies provided by trusted third parties. Specifically, third-party cookies required for processing your checkout and completing transactions are handled by Stripe.

Stripe implements its own cookies to facilitate payment processing, assess risk, and prevent fraudulent activity. When you proceed to checkout, Stripe may place operational cookies on your device. The retention period for these specific third-party cookies is determined by Stripe’s operational policies, ranging from a single browser session to 12 months, depending on the specific cookie’s function.

5. Managing Your Cookie Preferences
   You have the right to withdraw your consent or modify your cookie preferences at any time. You can do this by:

Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. Please note that if you disable or refuse strictly necessary cookies, some parts of the wovendinepad Website may become inaccessible or not function properly.

Opt-Out Tools: You can also clear your browser’s cookie cache at any time to remove all previously accepted cookies.

6. Contact Information
   If you have any questions or concerns about this Cookie Policy, we aim to review and address all inquiries within 48 hours. Please contact us using the details below:

Brand: wovendinepad
Company Name: FRANKLY COTTON LIMITED
Registration Numbers: 9342492 / 9429052844157
Email: cotton@wovendinepad.com
Phone: +64 274728796
Company Address: 9B Polygon Road, St Heliers, Auckland 1071 New Zealand
Warehouse Address: 9B Polygon Road, St Heliers, Auckland 1071 New Zealand